SIU Credit Union debuts MemberPass

SOUTHERN ILLINOIS - SIU Credit Union is proud to introduce MemberPass, the latest technology to enhance the member authentication and verification process, protect their personal information, and reduce the risk of fraud.

MemberPass will revolutionize how SIU Credit Union says "hello" to a member by leveraging touchless, privacy-enhancing technology to protect both the credit union and its members from identity theft and fraud.

In the current climate, it is vital for people to verify their identity in a safe way. The application allows people to be in complete control of their personal information and how it is shared, ultimately instilling trust in digital interactions.

Providing excellent member service and protection of members' personal information are of paramount importance. Especially now, when financial Institutions nationwide are facing an increase in fraud attempts as criminals take advantage of branch closings and the need to conduct financial business via phone, drive-through lines or online. Using MemberPass, there's no need to share secure information, such as member numbers and social security numbers in order to identify themselves. It's all done through the member's smartphone.

"MemberPass allows our call center the ability to provide a simple and secure identification method that also saves time. This allows our team to provide quicker service to our members, so it's a win-win and we're excited to offer this new feature," said Mike Lantrip, SIU Credit Union President and CEO.

Mark Dynis, Vice President of Marketing for SIU Credit Union adds, "At a time where in-person branch visits have halted due to COVID-19, MemberPass has been the perfect accommodation to offer our members security and peace of mind at a time when they need it most."

SIUCU members can take advantage of this service and enroll in MemberPass by calling (618) 457-3595 or emailing callcenter@siucu.org today.